Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The customers can download the Download items via a link shared through email. This email is sent with the access data for the Download within 72 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).

The customers can download the Download items in their customer accounts. This Download is provided within 72 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation). The customers are also informed about the provision via email.

Accepted Payment options

  • SEPA direct debit

Further details on payment

If payment is made using by SEPA direct debit, your account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.